Voice apps are now part of our daily lives. The number of users is increasing every day. For anyone in this world, the utmost luxury one can have is an assistant who listens to your command and obeys them. Thanks to artificial intelligence, we now have access to voice assistants like the Alexa or Cortona, which have uncomplicated our lives to a great extent. These voice assistants help us perform tasks based on the speech input we give. You no more need to argue as to who will turn the lights off – a simple “switch the lights off” should work just fine. Developers are constantly working towards developing new features to upgrade voice assistants so that we can integrate them into our lives.
Evolution of technologies: With ever-evolving technologies, the interaction between humans and technology has changed too. And one must admit – for the better! We can see how internet searches have become easier. A decade back, internet searches had to be very specific and would still yield irrelevant results a few times. Now, search engines like Google almost seem to read your mind and provide you with what you are looking for. Engines understand the context and the intent of our search. Similarly, Artificial intelligence is also evolving. Earlier texts were the only way for users to interact with assistant apps but now voice has changed the scene altogether. It is not unimaginable to expect voice to become the sole leading mode of interaction.
We are at a peak point for technology. But we are also at the scratch level of voice technology. Voice assistants are going to have a major impact on the way businesses integrate technology with their work internally. Innovative developers will have to determine how to deliver the benefits of this new technology across various devices, from smart speakers to mobile apps.
Growth of Voice Assistants: The reason to shift towards voice assistants is the way user demands are changing. In today’s tech-oriented world, speed, practicality, and functionality are continuously in demand, and people are demanding the easiest way to work using their devices. Using voice to perform searches and accomplish tasks. And as a result, voice is becoming the next major interaction point for businesses. Over one billion devices now provide voice assistant access worldwide and the highest monthly usage in the U.S. is on smartphones, in cars, and on smart speakers, in that order.
Alexa in the classroom: The developers have created apps that use Amazon Alexa skills in the classroom. Students are encouraged to interact with Alexa for different kinds of activities like country-capitals, or cards to test a case of probability, or doing simple mathematical calculations. Accepting Alexa in the classrooms could be the biggest upliftment the education system has ever had. The US survey shows that most of the students have improved their skills while interacting with these devices. Since the kids are always surrounded by devices these days, the voice assistant will be playful and educative as well. If schools accept voice assistant as a regular teacher in the classrooms, we can see a bright future in the coming years.
The capabilities of voice assistants are still growing, but soon they will work as a digital employee. In the office, digital assistants can be used to complete the work of human employees by taking responsibility for repetitive, time-consuming tasks and allowing employees to focus their energy on high-profile projects.
Data Management: The advantage of voice assistants is their ability to manage, analyze and recover huge amounts of data. Taking this responsibility off of human hands will make work more productive overall. For example, digital assistants can convert meeting notes with higher accuracy than the average human. Digital assistants make the work more efficient as it gives accurate data. Digital assistants can also improve and simplify the work and save time. With voice technology, users can control meeting with their digital assistants. Alexa is simplifying the meeting process. Employees just have to say “Alexa, start the meeting,” and they can begin. Using these voice devices, it will minimize the need for bridging numbers and passcodes and will start video conferences automatically, which saves time for everyone involved.
Function: Digital assistants are becoming more intelligent than ever. The new features for these assistants demonstrate how well they are being developed. These devices are becoming more naturally conversational. It resembles human speech closely, matching the speed, pitch, and pause just like humans. And these improvements are big news for businesses.
Voice Technology will not replace Humans: We know the capabilities of digital assistants and other AI-powered technologies can help improve accuracy and cut down the time it takes to solve issues and allow workers to spend more time in being productive, creative, and reach high-level results.
For example, in recruitment, this technology can make some of the routine tasks in hiring, such as answering basic questions and checking off a candidate’s qualifications completed without any hassles. This would let the HR teams focus more heavily on the human aspect of the hiring process, like getting to know candidates on a more personal level and gauging more intangible traits of a person that really can only be uncovered in a one-on-one session. So human requirement is also equally important in business along with voice technology and other technologies.
Start-ups: As voice technology is growing, many start-ups have come up to improve these technologies. A company like VoiceQube is a voice technology start-up that helps businesses add voice to their applications. They help enterprises build custom NLP applications, Alexa Skills, Google actions or simply create a voice interface to their existing web or mobile applications. And also company like Liv.ai uses deep artificial intelligence and neural networks to communicate with machines in 10 different regional languages (Indian regional languages). The CEO of Liv.ai Subodh explains, “Inability to communicate with the machines in our own language. We want to make machines more humane so that our communication with them is as natural and stress-free as possible.”
The voice technology is changing every day. Surfing the net or to buy a product online, we are all interacting with these devices. Even while driving, we can search for hotels or stores by just giving one command. We are also ordering food from our home automation devices. In the coming years, we’ll be able to talk to our refrigerators, have conversations with our TVs and so much more. But there is always a concern for drawbacks like hacking, security, sometimes these voice technologies will not recognize accents. Developers are still working on all types of scenarios regarding this and in the future, we can see a robust ever-growing sector of voice tech.